With Dynamics 365 for Operations, “shiny new things” come fast and furiously. It’s up to implementation partners to make sure they’re stand-up ready for customers, says Eamon O’Toole, Senior Manager of CRM Solutions with BDO Canada,
O’Toole is a 15-years CRM-industry veteran, who is enthused by some of the apps around Dynamics 365. When he began his CRM career, there were much broader release windows in which features were static for years at a time. Now, new features evolve in the middle of an implementation.
Some of the topics Eamon discusses with MSDynamicsWorld editor Jason Gumpert:
Today we chat with Bob McAdam, program manager for GPUG and organizer of this year’s GPUG Amplify event. Amplify is in its second year and it is one of the few user-facing events of the spring. With Convergence now long gone, we discuss topics including:
Nothing signals an interesting week more than a police presence. Join us for a recap of compelling Microsoft Dynamics stories. Among the topics we cover this time:
Chuck Ingram knows CRM like few do. He has worked with it before it was even called CRM in the late ‘90s, and worked at Microsoft for eight years in CRM, and is now the Dynamics practice director for Tribridge.
He observes "It certainly feels like perpetual on-premises will be an exception rather than the rule,” now that Microsoft Dynamics CRM 2016 on-premises will move ahead to become "Dynamics 365 (On-Premises)".
Ingram walks us through Tribridge’s experience and observations of the Dynamics CRM to Dynamics 365, be it on-prem, in the public cloud or somewhere in between.
Among his observations: