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The MSDW Podcast

The MSDynamicsWorld.com (MSDW) podcast explores news, ideas, and events in the Microsoft Dynamics ERP and CRM community.
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Now displaying: June, 2021
Jun 24, 2021

David Rosas co-founded payroll and HR software firm Greenshades in 2002 and as CEO. He has had a front-row seat to shifts in the enterprise software space in the years since, from changes in his own products to shifting trends and regulations that have shaped the needs of his clients.

 

As integral components of most ERP and accounting system deployments, payroll and HR solutions, especially SaaS offerings, have gained even more importance since 2020. David tells us how his customers' needs have focused Greenshades' efforts, including the move from outsource to in-house payroll and the value of cloud solutions for organizations planning a migration away from on-prem ERP.

 

Show Notes:

  • 1:30 - David's background and experience starting Greenshades
  • 4:30 - Understanding the need for payroll in relation to ERP
  • 7:00 - When does an organization need to step up its HR and payroll capabilities?
  • 9:15 - The complexities of managing work-from-home changes since 2020
  • 13:20 - The move from outsource payroll back to in-house
  • 14:15 - The history of SaaS options HR and payroll, and acceleration in the past few years
  • 17:30 - How do on-prem ERP users look at SaaS HR and payroll in the context of their tech stack?
  • 20:30 - How have Dynamics 365 SaaS solution roadmaps changed the outlook for Greenshades as a payroll and HR provider?
  • 22:15 - Some important new partnerships
  • 26:00 - Expectations for the rest of 2021 and outlook on the Microsoft channel

 

Greenshades takes the headaches out of payroll and HR for you. Right now, you can put the Greenshades payroll platform in your corner and get fifteen percent off your service, one free month, and no implementation fees. Visit greenshades.com and get started today.

Greenshades on MSDW

Jun 15, 2021

This episode is sponsored by Stratos Cloud Alliance, Velosio’s Microsoft partner program. Visit www.dynamics365partner.com to learn more about their partner offerings.

 

Jeff Edwards recently joined Stratos Cloud Alliance, Velosio’s Microsoft partner program. He and Scott May tell us about some of Microsoft's latest partner incentives and the hottest opportunities in the channel today. We also discuss vertical strategies, Microsoft's performance as their fiscal year nears an end, and what to watch for in FY22 in terms of licensing, program updates, and leadership changes.

 

Show Notes:

  • 2:00 - Jeff's history in the Microsoft ecosystem and his leadership at Stratos Cloud
  • 3:45 - Scott's role and responsibilities
  • 5:30 - Important updates from Microsoft: Incentives, investments, and planning
  • 11:00 - What Microsoft's channel incentives on cloud customer onboarding say about business priorities
  • 15:30 - CSP growth rates at Stratos Cloud and in the channel overall and what that says about the market
  • 18:00 - Three different partner profiles that are engaging with Dynamics 365 and the rest of the Microsoft cloud
  • 21:30 - Microsoft's new fiscal year and how partners will reset, from executive leadership to licensing and commerce tools
  • 26:30 - The work partners can do to become industry-focused while aligning with Microsoft's plans

About: Stratos Cloud Alliance is the Microsoft CSP Indirect Provider that provides all the sales support, enablement, and services a partner needs to build a profitable cloud solutions business with Microsoft Dynamics 365. With over 33 years’ experience implementing Dynamics business management solutions, Stratos Cloud offers partners a comprehensive portfolio of Microsoft Cloud Business and Productivity Solutions, ISV Products and Tools, Customer Services, and flexible Partner Programs supporting transformation at the pace and investment level that is right for you.

Jun 10, 2021

A recent episode of the podcast looked at changing trends in the Dynamics 365 Business Central community, including some of the risks customers face when deploying the software in a fixed fee model.

 

For another perspective on the topic of fixed fee and the broader outlook on Business Central deployments, we spoke with Robert Jolliffe, founder of Microsoft partner Sabre Limited, to discuss his firm's evolution in delivering ERP projects. Jolliffe explains that while fixed fee ERP projects can be fraught with danger for both the consulting firm and the customer, they can also work well when designed to play to a partners' expertise and matched to the right type of customers.

 

In the Microsoft channel, partners with strong industry expertise can make the best case for fixed fee, Jolliffe believes, by relying on their knowledge and experience to shape projects that avoid typical pitfalls. Fixed fee does not have to mean low cost, and it doesn't necessarily mean a rapid deployment. But  new engagement models can help Microsoft partners differentiate themselves, and Jolliffe talks about how this approach informs not only deployment of an ERP solution like Dynamics 365 Business Central, but also the support, training, and other activities.

 

Jolliffe also discusses how his firm arrived at its current model, including the importance of learning from other VARs in the Microsoft channel and leaning on his pre-Microsoft ERP experiences. We also talk about the technology that is shaping his firm's work, the challenges of re-branding, and still feeling like a relative newcomer in the BC and NAV channel after nearly a decade.

 

Show Notes:

  • 2:00 - Rob's career history in engineering and ERP, including entering the Microsoft channel
  • 6:00 - What it was like entering the Microsoft channel with NAV in 2012, including the growing pains and path toward repeatability
  • 11:30 - The debate over if and how fixed fee BC deployments can work
  • 16:00 - The dangers of a basic fixed fee approach to ERP when an organization has specific industry needs
  • 20:45 - The balance of sales velocity and delivery quality
  • 25:00 - How Sabre's model has evolved, including what Rob has learned from other partners
  • 28:30 - More on transitioning a business model form hourly to fixed fee
  • 33:30 - Other important cloud tech for manufacturers
  • 41:30 - Rob shares a branding anecdote
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