Chuck Ingram knows CRM like few do. He has worked with it before it was even called CRM in the late ‘90s, and worked at Microsoft for eight years in CRM, and is now the Dynamics practice director for Tribridge.
He observes "It certainly feels like perpetual on-premises will be an exception rather than the rule,” now that Microsoft Dynamics CRM 2016 on-premises will move ahead to become "Dynamics 365 (On-Premises)".
Ingram walks us through Tribridge’s experience and observations of the Dynamics CRM to Dynamics 365, be it on-prem, in the public cloud or somewhere in between.
Among his observations: