The MSDW Podcast, Feb 14 2017: Dynamics GP manuals; NAV project rescue; XRM police response; 365 vision for CRM users

Nothing signals an interesting week more than a police presence. Join us for a recap of compelling Microsoft Dynamics stories. Among the topics we cover this time:

• What the Dynamics GP team needs to do instead if it is doing away with user manuals.
• Lightning-focused sales effectiveness with CRM backed up by Azure IoT and Azure Machine Learning for like-never-before customer profiles.
• Putting an off-the-rails Dynamics NAV + CRM implementation back on track with a more do-able scope.
• How two UK police forces use Dynamics CRM and network visualization in incident response – how dangerous, where, who’s involved and how many officers to send.
• How digital transformation safeguards you against clever, disruptive upstarts (think AirB2B and Uber), an interview with Microsoft’s Customer Success EMEA Director Dilip Popat about Summit EMEA 2017.
• Product and best-practices stories, including why to start planning your Dynamics AX to Dynamics 365 migration now; “Social selling” for Microsoft Social Engagement 2017; a passel of new apps mark Outlook Mobile’s two-year anniversary.