On this episode, we are talking role-based training: where it works well, what roles tend to benefit, and how the concept has evolved in the Microsoft Dynamics and Power Platform ecosystem.
Role-based training in the Biz Apps space coincides with changes in Microsoft certifications, and that that has helped shift the focus of learners away from memorizing facts about software and toward developing skills, says our co-host, Julie Yack. And while Microsoft have their own overall approach to role-based training and certification, it is not the only reference out there. Julie shares some of her experiences training people in a range of roles and settings.
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