Microsoft's spring wave of new Dynamics 365 customer experience apps includes both the long-awaited Marketing app and the lighter featured and lower priced sales app known as Sales Professional. For partners focused on the SMB, the arrival of these products is a welcome relief after more than a year of forecasts and updates. But, as is typical with brand new Microsoft business solutions, there are a lot of important details for customers and partners dissect to really understand how to turn the stock solution into something of value to a user base.
Perhaps no one has explored the possibilities and limitations of these new apps more so far than Microsoft MVP and Forceworks founder Steve Mordue. His recent blog posts on the Marketing app and Sales Professional have been tough on Microsoft at times, but they've proved popular within the community for their constructive criticism. We catch up with Steve on this episode of the MSDW Podcast to talk first impressions of the products, licensing, and how firms like Forceworks are working to take advantage of the new Microsoft offerings.
Coming on the heels of general availability for Dynamics 365 Business Central, Dynamics ERP veterans and Microsoft MVPs AJ Ansari of InterDyn BMI, Rod O'Connor of BriWare Solutions, and Mark Polino of FastPath, joined us to discuss the details and reaction thus far.
After the initial announcement of the new brand name for the previously code-named Tenerife, the Dynamics community lit up with heated debate and candid opinions. Our panel discusses topics including the end of the NAV name and the quest for brand stability in the future, dischord among SMB ERP veterans, the updated roadmap, and the very real challenges Dynamics SMB partners will face in building a business model around an increasingly SaaS-based product suite.
Editor's Note: This episode is the third and final segment of our mini-series with Catapult ERP exploring Dynamics 365 cloud services and strategy.
Dan Ditomaso and Jeff Bacon join Elliot Fishman to discuss Microsoft Azure. What is it, how is it different from other cloud offerings, and what are the opportunities to use it in context of Dynamics solutions.
Editor's note: This is part 2 in a 3 part series exploring the presenta nd future of Dynamics 365 cloud services.
Going beyond the high level vision for Dynamics in the cloud, the crew digs into a finer level of granularity to look at Dynamics 365’s origins, its capabilities, and how the solutions differ from the legacy Dynamics products.
We kick off a new podcast mini-series with the team at Catapult ERP exploring the current and future opportunities for Dynamics ERP and CRM users in the Microsoft cloud.
In part 1, Blair Hurlbut, Jeff Bacon, and Elliot Fishman start the series off by exploring Microsoft’s vision for the cloud. They cover how the cloud has changed delivery of enterprise software capabilities, its impact on both customers and partners, and the reasoning behind changes to the Dynamics brand.
This time on the MSDW Podcast we catch up with two of the leaders at Real Dynamics, an enterprise software consultancy with expertise in Dynamics AX and 365, BI, and the vertical of mergers & acquisitions. Yogesh Kasat and Jason Weidenbenner share some of their experiences working with AX customers at various stages of solution ownership, why BI is such a key part of D365 projects at go-live, their recent D365 implementation book, and some of the complexities that organizations deal with during a sale or acquisition.
R ”Ray” Wang, Principal Analyst, Founder, and Chairman of Constellation Research, Inc., author of Disrupting Digital Business: Create an Authentic Experience in the Peer-to-Peer Economy, and longtime enterprise software blogger was on hand at this week’s Microsoft Business Applications Analyst Forum, the first such event from Microsoft in several years. He shared many observations on the fly over the course of the event’s two days and recently published an event report. Among the key findings, he wrote, was an updated Microsoft strategy focused around five key areas, at top of which was a “digital feedback loop” approach that frames technology around customers, people, and products, with data and intelligence at the center. It’s an ambitious vision, though one that the company might not yet have fully realized, Wang tells us.
21:20 – What does Microsoft leave analysts with as they look across the broader cloud and enterprise software market space?
Microsoft Dynamics 365 for Marketing is now on track to reach general availability by April, and principal program manager Kishan Chetan joins MSDW editor Jason Gumpert and Forceworks founder and Microsoft MVP Steve Mordue to talk about the newly revealed plans and the application’s role as “the front end of the sales cycle”.
The product is now in public preview and, as Kishan explains, partners, customers, and prospects will see in the solution much of the latest tech related to the recent “CRM v9” release of Dynamics 365 Customer Engagement. Topics of this interview include:
Rod O’Connor, CEO and founder of Briware Solutions, has been taking stock of a year living with SaaS business applications, both for his own company and some clients. Rod is an ERP and accounting software veteran based in Ontario and who has been a reseller and user of of Dynamics GP for many years. But last year he tried something different - he migrated his own business from GP to what was then known as Dynamics 365 Financials, now known as Finance and Operations Business Edition, and soon it’s likely to have yet another brand name.
Rod talks to us about what the adoption of SaaS has meant for his company, what it will mean for other SMB VARs who are still entrenched in the on-prem ERP world, and the evolution of Dynamics 365 and its add-on solution market so far.