In this quick news roundup episode, the MSDW editorial team reviews a period of active deal-making in the Microsoft Dynamics channel. We look at all sorts of M&A, including deals driven by private equity, by big corporations, smaller ones, and an SMB merger. We also review three recent features by contributing authors with very different expertise.
Articles referenced in this episode:
Everest Group recently published its new assessment of Microsoft Dynamics 365 service providers, and lead author and practice director Abhishek Mundra joins us to discuss the report's findings. The report evaluates service delivery factors across some of the most recognizable names in the Microsoft channel, including a few we rarely hear about in the context of Dynamics 365.
We do not get into details on any specific service provider, but we discuss topics raised in the report like adoption trends, industry specialization, measuring Dynamics 365 customer satisfaction, and the mix of Dynamics customers from the SMB sector up through large enterprises.
Abhishek also offers some perspective on how his team's findings on Dynamics 365 services compare with services in competitors' channels like Oracle, SAP, Salesforce, and more.
Cynthia Priebe of New View Strategies joins us for a conversation following her article and presentation on how to best use the Dynamics 365 Business Central EFT data exchange definitions and assisted setup. These capabilities offer a lot of potential value for Business Central users without the help of developers or administrators, she says. But the setup is not always straight forward, and we discuss some of the points she has made already and how MSDW readers have reacted to her findings.
It's about time for another news roundup from our editorial team. We look at new product launches, Microsoft Dynamics and Azure partner news, new sales figures, and some of the most popular article contributions from subject matter experts.