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The MSDW Podcast

The MSDynamicsWorld.com (MSDW) podcast explores news, ideas, and events in the Microsoft Dynamics ERP and CRM community.
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Now displaying: May, 2022
May 31, 2022

While often out of the spotlight, hundreds of Microsoft Dynamics professionals in Ukraine have worked for years with customers and partners around the world. Like the rest of their country, they saw their lives upended by the Ruissian invasion in February with some fleeing the country and others heading to bunkers or into military service.

 

To understand more about the current situation for Ukrainians in the Dynamics community, we asked the leaders of three partner organizations to tell us about how their Ukrainian employees are doing today. Volodomyr Svyrydenk, CEO of OntargIT, Charlotte McCormick president of ArganoArbela, and Thomas Ajspur, CEO of Enavate, share their experiences, both managing from abroad and, in the case of Volodomyr, returning to Ukraine as the war continues. They discuss the need to understand the trauma their employees were experiencing, the logistics of working amid the upheaval, and the need to come together as a community.

 

Partners have banded together to raise money for the Dynamics community. You can donate to support them at: https://dynamicsukraine.org/

 

Show Notes:

  • 2:45 - The latest conditions for Ukrainians at our guests' organizations
  • 6:30 - Helping relocate some employees and support others who have stayed
  • 8:30 - The challenges of leading in a wartime situation\
  • 11:00 - What support to their Ukrainian workers need?
  • 12:30 - How partners are coming together to help each other with work and logistics
  • 15:00 - Estimating how many people are impacted in the Dynamics community overall
  • 17:00 - Expectations for the future: Rebuilding and beyond
  • 20:00 - How to help - https://dynamicsukraine.org/
May 26, 2022

The technology needs of today's deskless worker reflect the pressures they face in their day-to-day work experiences. On this episode we are looking at the mobile capabilities that deskless workers are taking advantage of today and how various tech advances suit different roles.

 

Our guest, Trevor Metcalf of Resco, shares his perspective on the wide range of organizations investing in new solutions for field workers and how they prioritize those requirements to deliver solutions that are optimized for different scenarios, from humanitarian work to retail to travel and leisure.

 

And Trevor shares some interesting perspective on the future of mobile solutions. More organizations are coming around to the idea that entire workforces can embrace mobile solutions, he says, allowing them to design a future that in some cases is completely free of desktop interfaces.

 

Show Notes:

  • 1:15 - What is the macro view for deskless worker experiences today?
  • 3:00 - Employers' pressure to deliver positive workforce engagement
  • 4:30 - How do you define the deskless workforce today?
  • 7:30 - Where are the next mobile tech opportunities for workers?
  • 10:30 - Why deskless workers need tailored solutions that aren't generic
  • 12:30 - Resco client stories that reflect typical needs for various types of organizations
  • 16:30 - How to design for the workers' needs
  • 18:00 - Why starting small on new mobile capabilities is a smart approach in many cases
  • 19:00 - Why today's mobile solutions can stand on their own, without a desktop interface for the back office
  • 23:45 - Planning for Resco.connect 2022

 

A message from Resco:

 

Join Resco on June 9th, 2022 in Charleston, SC at Resco.connect 2022 to share ideas & spark debates around deskless workers.

 

Explore the agenda and secure your tickets while they last!

https://www.eventbrite.co.uk/e/rescoconnect-tickets-320874302677

 

We’re Resco, one of the global leaders in developing cross-platform mobile software solutions. We enable companies to collect, access, share and evaluate vital business data in the field.

 

Today, Resco products mobilize over 200,000 licensed users at 2000+ corporate customers worldwide and are supported by a network of 600+ partners.

 

If you want to learn more about Resco, visit: https://www.resco.net

May 13, 2022

Microsoft revealed its plans to revamp its partner model recently, replacing the Partner Network with the Cloud Partner Program. In the Dynamics 365 and Power Platform space, veteran partners have already started to take measure of the impact of the changes - how Microsoft will score their performance in the channel and what benefits they will gain, lose, or keep as a result.

Our guests, AJ Ansari of DWSi and Peter Wolf of Azamba, tell us that, on the whole, the early signals from Microsoft about the new program have been discouraging. They cite a number of reasons, from the details of the new scoring system to Microsoft's lack of outreach. Neither AJ nor Peter believes that Microsoft engineered the new program to hurt healthy and growing business applications-focused partners, but their concern is real and they believe Microsoft will begin hearing a rising chorus of questions and criticisms as the program nears the planned implementation date.

AJ and Peter discuss this issue from range of perspectives, including the new scoring, the business value of different benefits like IURs, and the realities of trying to run a Microsoft partner business under the new program.

See also:

May 3, 2022

Microsoft partner organizations, especially those fully committed to the Dynamics 365 and Power Platform channel, should not be surprised to hear that managing their Microsoft relationship is an important element of their business success.

 

Our guest on this episode, Joe Corigliano, understands the importance and complexity of these relationships between Dynamics partners and Microsoft. Joe joined Microsoft as part of the Great Plains acquisition of the early 2000's and has worked both as an employee and as a member of the channel ecosystem in the years since. Now working with Microsoft ISVs from the outside, he shares his perspective on what top performing Dynamics 365 ISVs are doing well today and what he foresees in Microsoft's ongoing partner engagement efforts and broader community planning.

 

Show Notes:

  • 1:30 - Joe's history in the business apps ecosystem, dating back to Great Plains
  • 3:30 - Observations on the current state of partners
  • 5:00 - Why it is so challenging for partners to manage their Microsoft relationship
  • 6:30 - What it means to be a globally managed ISV and how to achieve that level of attention
  • 10:00 - Why ISVs should pursue a globally managed status
  • 12:30 - Observations from Inner Circle and the ISVs who were invited this year
  • 15:30 - Themes coming out of both Inner Circle and Directions North America 2022
  • 17:30 - How should ISV IP align with Microsoft's goals?
  • 20:00 - The benefits of tying into a Microsoft industry cloud
  • 22:00 - Are partners getting enough from Microsoft in terms of strategic guidance?
  • 26:00 - Microsoft channel leadership and the future of Microsoft's own conference strategy
  • 28:00 - What does Microsoft's goal of Business Apps becoming a $10 billion segment mean for their public image, including their events roadmap?
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